Shipping & Delivery

Solakimo ships orders to customers in the United States and European markets. This page explains how long your order typically takes to reach you and what to do if a delivery issue arises.

Where We Ship

Our store serves the United States and Europe. If you are unsure whether we deliver to your specific location, please contact us before placing an order and we will confirm availability.

Order Processing Time

Once your order is placed, it typically takes 1–3 business days to process before it is handed over to a carrier for delivery. Processing time covers order verification, preparation, and dispatch from our warehouse.

Estimated Delivery Time

After your order has been dispatched, delivery generally takes 7–12 business days to arrive at your address. This is an estimate; actual transit time may vary depending on your location and carrier conditions.

Your total wait time is the sum of processing time plus transit time. For example, an order processed on day one that ships on day two would typically arrive between day nine and day fourteen.

Shipping Costs and Service Options

Specific shipping rates, available service levels, and any free-shipping thresholds are not listed on this page. To confirm the exact cost for your order and location, please review your cart before checkout or contact us directly.

If Your Package Is Delayed, Lost, or Damaged

If your order has not arrived within the expected timeframe, or if you receive a damaged or incomplete package, please reach out to us with the following details so we can investigate:

  • Your order number
  • A description of the issue (delay, damage, missing items, or tracking showing delivered but not received)
  • Photos of the damaged item or packaging, if applicable

We will review your case and advise on the appropriate next steps. Please allow a reasonable period for us to respond and investigate.

Address Accuracy

Please double-check your delivery name, street address, postal code, and contact details before confirming your order. Incorrect address information can cause delivery failures or significant delays.

Contact Us

If you have questions about shipping to your area, your order status, or a delivery issue, we are happy to help.

Solakimo
PARK BEAUTY LTD
128 City Road, London, EC1V 2NX, United Kingdom
louise@solakimo.shop

We typically respond within 1–2 business days.